Effective Date: July 31 2021
Last Updated: -

The following EEA privacy disclosures (the “Disclosures”) provide information about the collection, use, processing and sharing of data about individuals located in the European Union, Iceland, Liechtenstein or Norway (the “European Economic Area” or “EEA”).
In these Disclosures,

  • “GDPR” means the European Union’s General Data Protection Regulation;
  • “Personal Data” means information that relates to an individual who is directly or indirectly identified or identifiable; and
  • “EEA Processing Activities” means the collection, use, processing or sharing of Personal Data when those activities are within the scope of the GDPR.

These Disclosures apply only to the use of Personal Data in EEA Processing Activities.  Further, these Disclosures apply only to the splendid learning gmbh, and other splendid units and controlled entities (collectively, “splendid Entities”) that link to these Disclosures or expressly adopt them in writing.  In these Disclosures the words “we” or “our” refer to each such splendid Entity.In some cases a splendid Entity may provide other information about its EEA Processing Activities in its own supplemental or separate disclosures.

These Disclosures apply to EEA Processing Activities by any means, including hardcopy (such as paper applications or forms) and electronic means (such as websites and mobile applications).

A. How We Collect and Use Personal Data
We collect several categories of Personal Data in circumstances that may involve EEA Processing Activities, including data you provide, data collected automatically (potentially including location data), and data we obtain from third party sources. We use the Personal Data that we collect to carry on various institutional and educational activities.  As described in more detail below, we rely on a number of legal bases to lawfully process your Personal Data. The ways in which we collect and use your data vary depending on the relationship between you and us, as well as the splendid Entity with which you interact. The following sections of these Disclosures describe in more detail how we collect and use Personal Data in various circumstances that may involve EEA Processing Activities.  Please note that, depending on the situation, some of the processing of Personal Data we do in the various circumstances described below may not fall within the scope of the GDPR.

1. Personal Data We Obtain from You

  • Websites and Mobile Applications
    As is true of most digital platforms, we gather certain data automatically when you use one of our websites or mobile applications, such as your IP address, browser type and device type.  Certain web-forms also collect Personal Data you provide, for example when you enter the data into form fields on a feedback page.  If we also process data through our websites or mobile applications for one of the activities described further below, those sections will provide additional information about how data are collected and used.  We and our third-party vendors collect Personal Data for the primary purposes of conducting analytics, responding to your requests and providing you with relevant information.

  • Online Education
    We and our third-party vendors collect your Personal Data when you apply or register for online education offerings.  Further Personal Data collection occurs upon enrollment for courses or programs and throughout your online education interactions.  In some cases, our collection of Personal Data from you in connection with online education activities takes place as part of a “hybrid” program in which you also may participate in person.
    The Personal Data collected by us, or on our behalf, are collected for the primary purpose of providing online education courses and programs.

2. Additional Uses of Personal Data
In addition to the uses described above, including under “How We Collect and Use Information” and “Personal Data We Obtain from Third Party Sources,” we may use your Personal Data for the following purposes.  These additional uses may under certain circumstances be based on your consent, may be necessary to fulfill our contractual commitments to you, may be necessary for legal compliance, or are necessary to serve our legitimate interest in the following operations:

  • Conducting our operations and administering our educational offerings;
  • Contacting you to respond to your requests or inquiries;
  • Providing you with newsletters, articles, service alerts or announcements, event invitations, and other information that we believe may be of interest to you;
  • Alerting you about a safety or security announcement;
  • Conducting research, surveys and similar inquiries to help us understand trends and needs of users of our websites or other services;
  • Performing marketing, promotions and advertising, either directly or through third-parties.  These activities may include interest-based advertising, targeted advertising and online behavioral advertising in order to increase the likelihood that the content would be of interest to you;
  • Preventing, investigating, taking action regarding or providing notice of fraud, unlawful or criminal activity, other misconduct, security or technical issues, or unauthorized access to or use of Personal Data, our website or data systems; or
  • Responding to subpoenas, court orders, or other legal process; enforcing our agreements; protecting the health, safety, rights or property of you, us or others; and meeting legal obligations.

3. Legitimate Interests
We rely on several legitimate interests in using and sharing your Personal Data.  These interests include:

  • Providing, improving and customizing our educational offerings;
  • Administration of our operations;
  • Promoting the success of our current and former students;
  • Offering attendance to events and opportunities to volunteer;
  • Understanding how our online platforms are being used;
  • Exploring ways to develop and grow our operations;
  • Ensuring the safety and security of our students, fellows, employees and others;
  • Cybersecurity;
  • Enhancing protection against fraud, spam, harassment, intellectual property infringement, crime and security risks; and
  • Meeting our obligations and enforcing our legal rights.

4. Data Retention
We will retain your Personal Data for as long as is necessary for the purposes set out in these Disclosures unless a longer period is required under applicable law, or is needed to resolve disputes or protect our legal rights or otherwise to comply with legal obligations.
Where we are processing Personal Data based on our legitimate interests, we generally will retain the data for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of the data subjects.
Where we are processing Personal Data based on your consent, we generally will retain the information for the period of time necessary to carry out the processing activities to which you consented, subject to your right, under certain circumstances, to have certain of your Personal Data erased (see “Your Rights” below).
Where we are processing Personal Data based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from the contractual relationship.
Where we are processing Personal Data based on the public interest, we generally retain the information for the period of time that continues to serve that underlying interest.

B. How We Share and Disclose Personal Dat
We share your Personal Data with third parties in the ways described in these Disclosures.  We may share your Personal Data with third parties as described in the “How We Collect and Use Personal Data” section above, as well as between splendid Entities.  Additionally, we may share information as described below:

  1. Third-Party Mobile App Providers

    With your knowledge and consent, our services on your mobile device may gather and transfer your Personal Data, including location information, from and to other applications, functions and tools within your mobile device if you use our mobile applications.

  2. Social Media Platforms

    We may also use services provided by third parties (such as social media platforms) to serve targeted ads or sponsored content on third-party platforms.  For more information regarding our use of cookies and similar technologies, see the “Cookies and Similar Technologies” section below.

  3. Legal Process, Safety and Terms Enforcement

    We may disclose your Personal Data to legal or government regulatory authorities as required by applicable law.  We also disclose your Personal Data to third parties as required by applicable law in connection with claims, disputes or litigation, when otherwise required by applicable law, or if we determine its disclosure is necessary to protect the health, safety, rights or property of you, us or others, or to enforce our legal rights or contractual commitments that you have made.

  4. Service Providers

    We share your Personal Data with third-party service providers that complete transactions or perform services on our behalf or for your benefit, such as:
    • Payment and contribution processing;
    • Event registration and coordination;
    • Educational operations and collaborations;
    • System maintenance and security.

C. International Data Transfers
Splendid may transfer your Personal Data between splendid Entities and/or to the third parties discussed above.  We may transfer your Personal Data outside the EEA relying on appropriate or suitable safeguards or specific derogations recognized under data protection laws, including the GDPR.

The European Commission has adopted standard data protection clauses, which provide safeguards for Personal Data transferred outside of the EEA.  We may use Standard Contractual Clauses when transferring Personal Data from a country in the EEA to a country outside the EEA.  If your Personal Data are affected, you can request a copy of our Standard Contractual Clauses by contacting us as set forth in the Contact Us section below.

D. Cookies and Similar Technologie
We may collect Personal Data about you, or information that becomes Personal Data if combined with other information, when you visit or use our websites and online services.  This information may be collected through the use of cookies, which are small data files placed on your computer or mobile device that allow us to collect certain information whenever you visit or interact with our websites or online services.  Some of these cookies are managed by us (first-party cookies), while others are managed by third parties that we do not control (third-party cookies).  This information may also be collected through the use of other data collection technologies (such as web beacons, pixels or tags) that embed graphic files in our websites and online services.  These graphic files contain a unique identifier that enables us to recognize when someone has visited our website or online services, or in the case of web beacons, opened an email that we have sent them.
These small data files or graphic files serve various functions:

  • Strictly Necessary: Necessary to deliver our services;
  • Performance and Functionality: Enhance the performance and functionality of our services but are non-essential to their use;
  • Analytics and Customization: Allow us to understand the effectiveness of our services and marketing campaigns, as well as to customize our services based on this information; or
  • Advertising: Make advertising messages more relevant to you and your interests.
    You can control the use of certain cookies and similar technologies by:
  • Opting out of targeted online advertising through advertising networks (please visit,!/ or for more information);
  • Setting or amending your web browser controls to accept or refuse cookies (please visit your browser’s help menu for more information).
  • If you choose to reject certain cookies and similar technologies, you may still use our websites and online services though your access to some functionality and features may be restricted.  If you have any questions regarding our use of cookies and other similar technologies, please contact us under

E. Your Right
We will provide you upon your reasonable, good faith request with information about whether we hold any of your Personal Data as part of our EEA Processing Activities, to the extent required by and in accordance with applicable law.  In certain cases, you may also have a right, with respect to your Personal Data collected and used in the EEA Processing Activities, to:

  • correct or update any of your Personal Data that is inaccurate;
  • to restrict or limit the ways in which we use your Personal Data;
  • to object to the processing of your Personal Data;
  • to request the deletion of your Personal Data; and
  • to obtain a copy of your Personal Data in an easily accessible format.
    To submit a request, please send an email message to Because we want to avoid taking action regarding your Personal Data at the direction of someone other than you, we will ask you for information verifying your identity.  We will respond to your request within a reasonable timeframe.
    You also have the right to withdraw your consent to our processing of your Personal Data as part of the EEA Processing Activities, where our processing is solely based on your consent, subject to certain limitations at law.  In some cases, you can do this by discontinuing use of the services involved in the EEA Processing Activities. This would include by closing all of your online accounts with us and contacting us at to request that your Personal Data be deleted. If you withdraw your consent to the use or sharing of your Personal Data for the purposes set out in these Disclosures or the other splendid privacy statements that link to or expressly adopt these Disclosures, you may not have access to all (or any) of the related services, and we might not be able to provide you all (or any) of the services.  Please note that, in certain cases, we may continue to process your Personal Data after you have withdrawn consent and requested that we delete your Personal Data, if we have a legal basis to do so. For example, we may retain certain data if we need to do so to comply with an independent legal obligation, if we still need the data for the lawful purposes for which we obtained the data, or if it is necessary to do so to pursue our legitimate interest in keeping our services and operations safe and secure.
    If you have any complaints regarding our privacy practices, you have the right to make a complaint with your national data protection authority (i.e., supervisory authority).

F. User Generated Conten
Some of our services involved in EEA Processing Activities may enable users to submit their own content. Unless otherwise indicated, please remember that any Personal Data you submit or post as user-generated content could become public information.  You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts.  We cannot prevent others from using that information in a manner that may violate these Disclosures, the law or your personal privacy and safety.  We are not responsible for the results of such postings.

G. Updates to the Disclosures
We may update these Disclosures from time to time without prior notice by posting revised Disclosures to this site. You can determine when these Disclosures were last revised by checking the Last Updated date in these Disclosures.

H. Contact Us
If you have any questions, comments, requests or concerns about these Disclosures or other privacy-related matters, you may contact us in the following ways: